![]() The second pic is my note 4, missing the days of the week. The first pic is from my Note 2, showing what i am missing, since my husband is not home for me to show you screen, showing basically the sane thing. I said for it to set my alarm for Friday at 10am (today being Tuesday), when I went into the alarm app, the alarm was set for tomorrow at 10am. I even tried to bypass the alarm program and used Google Now. I have been to THREE sprint stores today to try to figure out the problem and no one had seen this before, so I am HOPING someone here can help. Disable the toggle next to Silence alarms when system sound is off. ![]() If it's in sleep mode where the screen is off and it's not in use then the alarm will still function as will other types of notifications. I have checked the clock settings, I have checked the phone settings.I don't see anything to change this. Tap the kebab menu (three dots) in the top right corner and select Settings. 5 Answers Sorted by: 15 No, if the phone is off, it can't do anything. Do this: press and hold your volume key down and press on the line of 3 dots then tap on the cogwheel icon that appears in the upper right hand corner then make sure 'use volume keys for media' is toggled off. The second picture is from my Note 2 alarm screen showing that I don't have that option at all.it's gone. It sounds like you may have media volume control linked to your ringer volume. The first is from my Note 2 (because my husband isn't home for me to show you that his Note 4 does indeed have this feature), but it will at least show you wtf I am talking about. I realize my description is probably not very good, so I am going to attach some pics. Basically, without this function, I have the option to either set an alarm for sometime within the next 24hrs or EVERY Monday (or whatever day I choose) and have to try to remember to turn it off, if I don't want it to go off the following Monday, which I probably don't want it to. I'm used to having the option from my Note 2 before this phone. This one seems to be working fine, except that the alarm clock is missing the days of the week. The first Note 4 was doing all kinds of weird stuff that I swear it must've been possessed, so last night, the sprint store swapped it out for a new one. So, I'm having a rough time with this device.
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